All orders can be cancelled before they are shipped. If your order has been paid and you need to change or cancel it, you must Contact Us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority! Therefore, you can request a refund or reshipment for ordered products if:
*But in this case you must return the item at your own expense and the product must be unused.
We do not issue the refund if:
*You may submit your request for refund within 15 days after the guaranteed period for delivery (45 days) has expired, by sending us message on Contact Us page.